Most topics are available in 60-minute, 90-minute, half-day and full-day formats. Workshops listed on this page include:
“Your mini-seminars on small talk, body language and remembering names were excellent.” -- Martin Kreston, Northeast Sales Director, USA Today
Based on Don’s best-selling book, How to Start a Conversation and Make Friends, this program shows how to overcome nervousness when meeting people in business and social situations. You’ll learn how to start, continue and end conversations with wit, charm and enthusiasm. Topics include:
Everyone faces those awkward moments when you want to speak up for yourself, but your words may offend, hurt or infuriate a friend, relative or coworker. So what are the right things to say in these situations and when should you say them—if at all? In this interactive workshop, Don will show you diplomatic and tactful ways to assert yourself when your health and wellness are at stake. Topics include:
Listening accounts for over 50% of a manager’s time on the job and is a primary tool for identifying problems, eliciting solutions and motivating staff. Studies show that more than 60% of all misunderstandings are the result of poor listening skills. Topics include:
Psychologists believe that our “communication style” is more or less permanently fixed by the time we reach the age of four or five. Do you know your communication style and its impact on others? This workshop show you how to idenify and adapt to four common communications styles to win cooperation and approval from people with whom you live, work and play. Topics include:
“Your delivery is always very entertaining. The course was easy to follow and had very applicable lessons and exercises.” -- C. DeBey, Program Coordinator, American Express Travel
Difficult clients, coworkers and customers seem to be just about everywhere! In this hands-on workshop, participants identify specific types of troublesome behavior and practice communication strategies and assertiveness skills for dealing with hard-to-handle people. Topics include:
For more information contact Don at 718-768-0824 or don@dongabor.com