Communication Workshops

 

Don's workshops are content-rich, interactive, entertaining and practical. He uses pre-workshop interviews, lecture, demonstration, role-playing, hands-on exercises, assessment instruments and small group activities to create a rewarding instructional environment.

Most topics are available in 60-minute, 90-minute, half-day and full-day formats. Workshops listed on this page include:


How to Start a Conversation & Make a Great First Impression

“Your mini-seminars on small talk, body language and remembering names were excellent.” -- Martin Kreston, Northeast Sales Director, USA Today


Based on Don’s best-selling book, How to Start a Conversation and Make Friends, this program shows how to overcome nervousness when meeting people in business and social situations. You’ll learn how to start, continue and end conversations with wit, charm and enthusiasm. Topics include:

  • Overcoming fear and rejection
  • Breaking the ice and knowing what to say next
  • Projecting receptive body language signals
  • Keeping the conversation going
  • Avoiding taboo topics
  • Ending the conversation on a positive note

 

Saying What You Mean and Meaning What You Say (Without Sounding Mean)

Everyone faces those awkward moments when you want to speak up for yourself, but your words may offend, hurt or infuriate a friend, relative or coworker. So what are the right things to say in these situations and when should you say them—if at all? In this interactive workshop, Don will show you diplomatic and tactful ways to assert yourself when your health and wellness are at stake. Topics include:

  • Assertive skills to get you more of what you want and less of what you don’t want
  • How to avoid getting trapped into arguments you’ll later regret.
  • Expressing your views when they differ from others
  • Holding your ground when confronted by aggressive or dominating people
  • Staying calm and focused in tense conversations

 

 

Tuning Up Your Listening Skills

Listening accounts for over 50% of a manager’s time on the job and is a primary tool for identifying problems, eliciting solutions and motivating staff. Studies show that more than 60% of all misunderstandings are the result of poor listening skills. Topics include:

  • Identifying levels of listening
  • Eliminating internal and external distractions
  • Listening for details and the “big picture”
  • Using active listening skills
  • Increasing productivity and cooperation

 

 

 

Winning with Your B-E-S-T Communication Style

Psychologists believe that our “communication style” is more or less permanently fixed by the time we reach the age of four or five. Do you know your communication style and its impact on others? This workshop show you how to idenify and adapt to four common communications styles to win cooperation and approval from people with whom you live, work and play. Topics include:

  • Identifying your communication style
  • Learning your communication strengths and Weaknesses
  • Understanding the strengths and weaknesses of four communication styles
  • Identifying the communication styles of oOthers
  • Adapting your style to other communication styles
  • Choosing the right words and strategies to win with all communication styles

 

 

Words That Win With Difficult People

“Your delivery is always very entertaining. The course was easy to follow and had very applicable lessons and exercises.” -- C. DeBey, Program Coordinator, American Express Travel

Difficult clients, coworkers and customers seem to be just about everywhere! In this hands-on workshop, participants identify specific types of troublesome behavior and practice communication strategies and assertiveness skills for dealing with hard-to-handle people. Topics include:

  • Identifying four types of difficult people
  • Using assertive skills to stick up for yourself
  • Strategies for remaining calm & speaking with tact
  • Saying “no” without feeling guilty
  • Adapting conversation styles to improve cooperation

 

 

 

 

 

For more information contact Don at 718-768-0824 or don@dongabor.com

Join Don and his NYC National Speaker Association colleagues for a new Learning Annex workshop, "How to Become a Professional Speaker." 

Monday, Sept 13; 6:45 PM - 9:30 PM in NYC.  $44.95.  For more information http://www.learningannex.com/live_classes/259 or call 212-371-0280.

 

Read more about Don's latest book, Turn Small Talk into Big Deals