• Total Communication: Flexing Your Conversation Muscles for More Powerful Sales (NEW)
• Winning With Your "B-E-S-T" Communication Style (NEW)
• Dealing With Difficult People
• Five Seconds to Success: The Art of Remembering Names
• How to Make a Great First Impression in Business Situations
• NO FEAR! Public Speaking  
• Strategic Networking for Rainmakers  
• Tuning Up Your Listening Skills

NEW PROGRAMS TO INCREASE SALES, IMPACT AND SUCCESS!  

"Don, I'm pleased to say that our members who participated in your workshop overwhelmingly enjoyed your presentation. They all thought it was excellent."

--Denis Midnet, President, Nassau Educational Local 865, June 2005

Corporate Programs

TOTAL COMMUNICATION: FLEXING YOUR CONVERSATION MUSCLES FOR MORE POWERFUL SALES

WINNING WITH YOUR "B-E-S-T" COMMUNICATION STYLE

• Identifying Your B-E-S-T Communication Style
• Uncovering Your Styles Strengths and Weaknesses
• Understanding the Strengths and Weaknesses of Four Communication Styles
• Identifying the Communication Styles of Others
• Flexing Your Style to Fit With Four Communication Styles
• Choosing the Right Words and Styles to Fit With All Four Styles

DEALING WITH DIFFICULT PEOPLE  

This humorous approach to this serious challenge is just what the doctor ordered for coping with people who constantly test the limits of your patience!

In this interactive workshop participants identify specific types of troublesome behavior and practice assertiveness strategies for dealing with difficult people.

Topics include:

• Identifying four types of difficult people
• Implementing assertive strategies for dealing with problem behavior
• Defusing hostility and coping with aggression
• Strategies for remaining calm in difficult situations
• Saying "no" without feeling guilty
• Deflecting pressure and manipulation
• Speaking your mind with tact
• Encouraging cooperation, enthusiasm, participation and momentum

Five seconds! That's all the time you have to make a great first impression. Five seconds! That's all the time you need to introduce yourself and remember a person's name. Five seconds! What faster way is there to begin a successful business or social relationship?

Topics include:

• Remembering at least a dozen first names while prospecting in business and social situations
• Building instant rapport with prospective clients
• Using three easy techniques for remembering names
• Overcoming barriers between sales people and clients

Based on Don's best-selling book, How to Start a Conversation & Make Friends, this workshop helps people overcome the barriers to meeting people and developing professional relationships in business situations.

The focus is on taking the projecting a professional image that elicits confidence and trust.

Topics include:

• Overcoming fear and rejection
• Breaking the ice and knowing what to say next
• Sending receptive body language signals
• Using humor to build "likeability"
• Handling personal questions
• Changing subjects and keeping the conversation going
• Avoiding taboo topics
• Ending the conversation on a positive note

No matter how good a job you do or how great an idea you have, your ability to connect with your audience will make the difference between success and failure. Likewise, a fear of public speaking will prevent you from advancing your career.

This workshop focuses on giving a speech, workshop or sales presentation before small and large groups -- without fear!

Topics include:

• Organizing your presentation and materials
• Preparing and practicing your performance
• Overcoming nervousness and stage fright
• Handling question and answer sessions
• Dealing with difficult audience members and unexpected events